Terms & conditions

OX Istra d.o.o., Ferrarska ulica 8, 6000 Koper, Slovenia. Registration number available on request.

1. Scope

These terms govern distance sales through biogeabravo.com. Purchase is reserved to adults and legal entities.

2. Prices

All prices in Euro, VAT included. Shipping is free above €50; €4.90 below this within Italy.

3. Orders

The order is completed after payment confirmation through Stripe. You receive an automatic confirmation email.

4. Shipping

1-3 business days delivery in Italy. 3-7 days elsewhere in the EU. Orders placed before noon ship the same day.

5. Right of withdrawal

You have 14 days from receipt to exercise the right of withdrawal, including on opened products. Email info@biogeabravo.com to start the process.

6. Warranty

Food and cosmetic products follow European regulations. Quality issues must be reported within 48 hours of receipt with photos.

7. Jurisdiction

Disputes are settled by the court of Koper, Slovenia.